HOSPITALITY IPTV True Unified Communications for Hotels
IPTV is the new buzz word in the hospitality sector and with good reason as it opens up a whole new world of interactivity and endless possibilities, which ultimately increases guest satisfaction and if designed correctly, will increase hotel revenue. However according to Wowtels managing director, Pietro Casoar, (www.wowtel-dreamwise.com), the Dreamwise IP unified communications system can provide much more than just TV to hotels. In this article we shall explore some critical elements that can dramatically benefit hotel operators by implementing the Wowtel Dreamwise system.
Lets take a look at some of the key points regarding the current conventional technology used in vast majority of hotels today. Conventional TV systems (Hotel MATV) consist of 2 main features:
A limited number of Live TV channels due to the coaxial cable networks installed
NVOD or Near Video On Demand
the technology falls short of providing any additional information and interactive services that may provide any real benefit to the guest and hotel at the same time. NVOD in itself is quite limited and is more than an inconvenience to guests as it requires them to wait for the movie to start, rather than immediately viewing the movie once the movie purchase has been made, says Mr. Casoar.